For issues in PowerSchool, please use LiveAssist after logging into PowerSchool. To access LiveAssist it may be necessary to turn off the pop-up blocker.
- Launch LiveAssist from PowerSchool.
- In the address bar, click Pop-up blocked .
- Click the link for the pop-up window you’d like to see.
- To always see pop-ups for the site, select Always allow pop-ups from [site].
- Select Done.
Please see the following documents for information on getting students logged into the computer and into the GSuite account. These documents should NOT be printed and displayed publicly. This information is provided to support teachers and staff with the credentialing processes for students.
Returning students have the same computer and email password they used last year. If students cannot remember their computer password, classroom teachers have access to reset the password. See the Student Computer Login document for details. If students cannot remember their GSuite password, only the HelpDesk and MS/HS media specialists can reset the password. Teachers at CCAP, TW, and all elementary schools can request student GSuite password resets via the GSuite Password Reset link on the portal. Teachers at all MS and HS buildings should contact their media specialists for GSuite password resets.
Check out our latest 2-Minute Drill featuring Dr. Deran R. Whitney. Let’s make it a great year!
Visit the division’s Facebook page at SuffolkVAPublicSchools to see five different slideshow videos. We asked parents to submit first day of school photos of their kids … and we received close to 200 responses!
As of 12 noon Wednesday, Sept. 6, the videos reached more than 10,000 people … and counting!
During this time of year there is a high volume of calls and HelpDesk staff are responsible for tasks other than answering the HelpDesk. If you are not able to reach someone on the HelpDesk, submit a TSR or email email@example.com. Please be detailed with the information in the ticket or email.
There are known issues that we are working to resolve. These include:
- PowerSchool Access – We had a Clever Sync issue that we think will be resolved tomorrow. Also, class rosters will not show until students are scheduled in eSchool.
- TAC Roster Generation – Teachers are seeing an error message when they try to run the roster report in TAC. We are currently investigating this issue. This issue has been corrected.
- Categories are missing in TAC – We are aware of this. Category assignment to courses will occur en masse tomorrow morning. Teachers that do not have categories in courses in TAC AFTER 2:00 P.M. on August 31, 2017 should email firstname.lastname@example.org. Indicate the course and section where the categories are missing.
Computer 1: Hey, I hear people!
Computer 2: Woo hoo, that must mean school is about to start!
Computer 1: And it means someone is going to turn us around, brush the dust off us, and plug us in!
Computer 2: Amen, because I am sick of looking at this wall.
Are your computers unplugged? Are the cords in a pile? Do you need help getting everything connected and turned on? This presentation will take you through the steps to connect your computers properly. If you have difficulty with this task or run into a problem, please submit a TSR through the HelpDesk ticketing system. Technicians will address TSRs in the order received.
Click on the title to download a schedule. All documents are in PDF format.
Secondary Core Content Teachers Revised 8/23/2017
Special Education Teachers Revised 8/23/2017
Art-Music-PEH-Guidance-Media Revised 8/24/2017
Foreign Language Teachers Revised 8/24/2017
ESL Building Contacts Revised 8/23/2017
Planbook.com Trainings Revised 8/23/2017
All Planbook.com webinar & face-to-face training opportunities are optional.
Check out our first 2-Minute Drill hosted by Dr. Deran R. Whitney. These routine updates are intended to keep you informed and involved in our schools!
The pep band pumped up the crowd. Cheerleaders from all three high schools revved up school spirit.
Close to 2,000 employees filled the high school gymnasium bleachers. They cheered for their schools’ accomplishments as they gathered to kick-off the new school year. Teachers, administrators, office staff, teacher assistants, bus drivers, guidance counselors, custodians, school nurses, cafeteria workers, technology staff, maintenance workers, and other support staff gathered for this biennial event — the day that veteran teachers return to work.
The Suffolk Excellence in Education Conference (SEEC) will be at King’s Fork High School on Saturday, October 14, 2017, from 7:30 to 4:30. The featured workshop will be facilitated by Matt Miller, author of Ditch that Textbook. This FREE event includes dynamic sessions, breakfast and lunch, dancing, swag, door-prizes, re-certification points, costumes, and an opportunity to collaborate with your colleagues.
Registration will be limited to the first 350 people, so sign up today!